Shipping policy
Shipping Policy
AUSTRALIA
Standard shipping is offered Australia-wide for a flat rate of $12 AUD.
Express shipping Australia-wide is available for a flat rate of $18 AUD.
All orders are shipped via Australia Post and may require a signature on delivery.
If you are not home to sign for your order, we recommend providing a business address. Unfortunately we are unable to replace or refund lost or stolen parcels. In the unlikely event that you have not received your parcel within 10 business days of placing your order please get in touch via howdy@girlonsunday.com for help.
INTERNATIONAL
All international orders will be shipped via DHL International shipping service or Australia Post. If delivery is attempted when no one is home your parcel will be left in a secure location or a card will be left with collection information depending on your local shipping courier’s processes. We recommend providing a business address to ensure your order is signed for when delivery is attempted.
- $28 AUD standard rate for most destinations in New Zealand.
- $40 AUD standard shipping rate for most destinations in Oceania, Europe, Asia, and Canada.
- $65 AUD standard shipping rate for destinations in the United States
- $50 AUD standard shipping for destinations in the Middle East, Africa, Russia, South America and some European countries.
Our flat rate fees are calculated at checkout depending on destination - please proceed to checkout with your address for an accurate quote. Please ensure you read through the International Taxes and Duties section, especially if you are a US customer. If you are having trouble checking out or you have any shipping queries, please email howdy@girlonsunday.com.
International Taxes & Duties: Please keep in mind that your order and shipping cost does not include any taxes or duties charges which may be applied by customs authorities upon delivery into your country. The payment and knowledge of taxes and duties that may apply are the customer's responsibility. For more information on what duties and taxes may be payable by you prior to the delivery of your parcel, we recommend checking your local customs website or contacting them directly as these vary from country to country. Refusal to pay customs taxes or duties may result in the parcel being returned to us, in which case we reserve the right to charge customers any associated shipping fees.
For further information please visit girlonsunday.com/faq